配送ポリシー

Shipping policy

Thank you for choosing FREELASS as your brand. We appreciate your business and would like to provide you with our shipping policy details:

  1. Shipping Rates:
    • We provide a shipping policy of $8 for one piece and free shipping for two pieces for all orders within the United States.
    • For international orders, please note that additional shipping charges may apply based on the destination country. The exact rates will be calculated during the checkout process.
    • We cannot provide the following services.
      1. Alaska
      2. Hawaii
  2. Order Processing Time:
    • All orders are processed within 1-2 business days after payment verification.
    • Please allow additional processing time during peak seasons or promotional periods.
  3. Shipping Methods and Estimated Delivery Time:
    • We primarily use reputable shipping carriers to deliver your orders.
    • Estimated delivery times within the United States range from 3-7 business days, depending on the destination.
    • International delivery times vary depending on the location and customs clearance procedures.
  4. Shipment Tracking:
    • Once your order is shipped, we will provide you with a tracking number via email to track the progress of your shipment.
    • Please allow up to 24 hours for the tracking information to become available.
  5. Address Accuracy:
    • It is crucial to provide accurate shipping address details. We will not be responsible for any delays or non-delivery resulting from incorrect or incomplete addresses provided by the customers.
    • If you need to make changes to your shipping address after placing an order, please contact our customer support as soon as possible.
  6. Customs and Duties:
    • For international shipments, please note that any additional customs duties, taxes, or fees imposed by the destination country are the responsibility of the customer.
    • We recommend checking with your local customs office to understand the potential charges before placing an international order.

If you have any questions or concerns regarding our shipping policy, please feel free to reach out to our customer support. Thank you for choosing FREELASS, and we look forward to delivering your orders promptly and efficiently.